How can we help?

How can we help?

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Frequently Asked Questions

Why are we so much cheaper than competitor sites? arrow-right
We are founded and developed by gig workers of the NZ economy. We passionately care about driving down the cost of business and increasing opportunities for all. We have developed a platform we believe can do this for you. We hope by creating a marketplace combining all ways of working and advertising, along with working and designing smarter, we can reduce our costs, so we don’t have to offset them onto you. We call that empowering the win-win. For more information see our fair pricing policy.
Why do I need to upload my passport or driving license? arrow-right
You are uploading this information to Stripe, so they can validate you, which in turn builds trust for potential customers. This enhances the payment framework and yourself as a result, building another tier of trust and reputation inside our marketplace.
Is it safe to save my information on gigexchange? arrow-right
Yes, we have done everything to keep your personal information safe. We have partnered with Cloudflare, Google & Stripe to ensure all PCI compliance protections are in place. All card payment information is stored on Stripe, not gigexchange. We abide by all security best practices to reduce the risk of your customer data loss.

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