The gig is a defined task, with a pre-determined outcome. If you ensure your scope of expected work is detailed, with a level of quality specified, this will reduce any miscommunication/misinterpretation when gig workers review.

All gig workers must be identity verified by Stripe when registering as a gig worker. This adds an additional level of trust to our platform. Because we offer a reputation service, you can also see all historical work conducted by the worker. This quickly builds trust within the marketplace, but also removes fraudsters and scammers. Any behaviour that breaches our platform standards results in those worker being removed from our platform.

If the gig was set as negotiate, then yes. For fixed price, no. When replying to a fixed price, you are accepting the terms and price set out in the gig. For more information, see our help centre gig section. Please note, any changes you make to the gig are additional and any price is additional to what has already been paid.

Our leading payment provider will independently hold the money, for security and peace of mind for the gig worker, as well as a robust disputes policy and reducing fraud on the platform. You, the gig lister, control when the money is released after satisfactory completion of the work outlined. For more information about pay in general, see our pay section in the Help Centre

See our Terms of Service for further details.