Platform Etiquette
Platform Etiquette
Registration
Registration
Gig Lister
Gig Lister
Gig Worker
Gig Worker
Job Lister
Job Lister
Job Hunter
Job Hunter
Recruiter
Recruiter
Promote
Promote
Volunteer
Volunteer
Volunteer Request
Volunteer Request
Technology
Technology
Money
Money
Frequently Asked Questions
What if someone gives me an unfair review?
There are two sides to every story. We allow everyone to respond once to any feedback if required. We believe an eloquent and sincere response will always help future customers to identifying the true story.
What type of files are supported for uploading my company logo
We support the below file types and sizes: .png .jpg
What if I believe that there has been an error with my card payment?
In the first instance, please contact us so we can discuss and understand your concerns.
If I get introduced to someone via the gigexchange, should I complete all work through them in the future?
This is your choice. If you wish to use us simply for establishing trust with new relationships then take them off-platform once established, we are happy with that. We do not want our customers to feel like hostages. When you need a new relationship, we will be here for you again.
How do I build my brand?
Ensure your profile is fully up to date, representing yourself and your skills as honestly as possible. For any gigs won, conduct yourself with grace. Treat the customer with respect. Keep the customer updated on progress of the gig. Ensure you keep evidence of your work. Complete the gig to a high level, within the agreed timeframes. This will ensure your ratings and reviews are exemplary. This will ensure your brand is in demand for future gigs you are interested in.
See here for more Help & Support questions