Technical Support

Technical Support

Password recovery

If you have forgotten your password, follow the below instructions to retrieve a new one.

How do I install the app?

We have developed a cloud based serverless Progressive Web App (PWA). This is supported on Android devices, Apple not quite yet.

You can install by browsing to https://gigexchange.com and follow the below instructions to create an application icon on your desktop for any device.

You can also install via conventional Apple & Android Store

Technical Issues

Our platform works best on the chrome then firefox, we recommend avoiding IE.

If you have any issues, try the below before getting in touch

Refresh page by CTRL + SHIFT + R
Reload browser
Reboot device
Clear cache from browser history

Check software on device up to date - OS & browser version & security patching.

If all this fails, feel free to get in touch via our contact page